The Help Centre
Most hiccups have quick fixes. Run through the topics below, and if yours isn't among them, write to us — a real person reads every message.
First, refresh the page — that solves most things. If the loading screen lingers, check that your browser is up to date and that you have a steady connection. The game runs best in current versions of Chrome, Firefox, Safari and Edge.
Browsers keep pages silent until you interact with them, so click or tap the game once and audio should wake up. Inside the game, open the settings (the gear in the side menu) to switch sound effects and music on or off separately.
The game adapts to your screen, but five reels enjoy width. Turning your phone to landscape gives the terrace its proper proportions. On desktop, the game scales to whatever room your window allows.
That's by design. Your virtual coins live only for the current session — closing the page resets the balance. Nothing is lost, because virtual points never hold value; a fresh stack is waiting whenever you return.
Inside the game, open the side menu (top-left) and choose the rules book. It lists every symbol, payline and special feature. Our How It Works and Features pages cover the same ground in plain language.
Your age confirmation and storage preference are small entries in your browser's local storage. Clearing site data for this website in your browser settings removes them — you'll simply see the welcome gate again on your next visit.
Write to support@legionofthesands.com or use the contact page. Tell us what you saw, what you expected, and which device and browser you're on — the more detail, the faster the fix.
A reminder while you're here: everything on this site is free entertainment with virtual points. No real money is ever involved.
